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Privacy Policy
Privacy policy
If you use this website you accept and consent to this Privacy Statement
as well as to the terms and conditions of use of the website announced through it.
We take the protection of your personal data seriously and therefore we guarantee absolute security
when you visit our website. Our STELLAR website asks visitors to provide us with personal data
their personal data only in case they want to order products, register on our website or send a message toSTELLAR via the contact form.
Right to information, correction, exclusion, deletion
STELLAR allows its users to correct, change, complete or delete data and information that they have
If you choose to delete an item of information, STELLAR will act to delete this information.
information from its records immediately. For the protection and safety of the user, STELLAR will attempt to ensure that the person who
making the changes is indeed the same person as the user. To access, change or delete your personal data,
to report problems with the operation of the website or to make any enquiries contact STELLAR
via STELLAR or by e-mail at info@stellarstore.gr. Changing or correcting your personal data may also be done
Please note that we will do our utmost to protect your privacy and the security of your personal data.
your personal data, but the protection of your password to our website also depends on you.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content you send us as a subscriber or customer of the site, the
Our website uses an SSL and TLS encryption. This means that the data you transmit through this site cannot be read by third parties.
You can identify an encrypted connection by the “https://” address bar of your browser and by the lock symbol in the
browser line. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari
support the TLS protocol and it is recommended to use them to connect to the STELLAR website.
Server log files
When you visit our website our server collects the so-called server log files, (logfiles), namely:
– Date and time of entering the website.
– Date and time of visit to the site; date of visit; date of visit; date and time of the website; date of visit; date and time of your visit; volume of data sent in bytes.
– The browser and operating system you used for
– The browser and operating system used to access the site.
– Internet Protocol (IP) address when you enter the website. The IP address is personal data along with the date and time of your visit,
although we cannot track you with this data alone.
The legal basis on which we collect your IP address and keep it in special files (logs) is our legitimate interest in processing it
data in order to ensure the security of networks, information and services against accidental events or illegal or malicious actions that compromise
availability, authenticity, integrity and confidentiality of the stored or transmitted data (e.g. ddos “denial of service” attack control),
as well as our legal obligation to provide a more secure environment for the processing of your personal data (GDPR Article 6(1)(f) and (c)).
The data will not be transferred or used in any other way. However, we reserve the right to check server logs
(server logs) if specific indications of unauthorised use are detected.
Registration on this Website
Registration is required to process purchases in the online store. This can be carried out as part of the ordering process but also independently of an
order. After successful registration we create an account for you, through which you can manage your customer data yourself. When registering
account you will need to provide your name, billing and delivery address, your telephone number and email address as well as
choose a password. The data entered during registration is processed on the basis of your consent (Article 6, paragraph 1, GDPR). You can
withdraw your consent at any time. An informal notification by email is sufficient for withdrawal. The lawfulness of the data processing that has
already carried out is not affected by the withdrawal.
Processing of personal data of children
STELLAR will not collect or process personal data of children under the age of 16 unless parental consent has been given,
in accordance with applicable local legislation. If we become aware that a child’s personal data has been collected in error,
we will delete such data without undue delay.
Cookies
Like most websites on the internet, our STELLAR website may use cookies to allow access to certain
information each time the user browses our website. The user acknowledges that without the use of cookies it would be impossible to offer the
STELLAR would not be able to provide important services.
Cookies are alphanumeric files that are transferred to the hard drive of users’ computers via the Internet. The user can set the personal
browser to prevent it from accepting new cookies or to ask whenever a new cookie is to be installed on the hard disk. If the user
chooses to prevent cookies from being stored on his/her hard drive, he/she will not be able to use certain services of our website. By browsing
on it, he or she accepts the use of cookies.
Google Analytics
The Company’s website uses Google Analytics, through which our Company collects information. This information helps our Company to
optimise its website based on the preferences of its visitors. The information collected is sent to and stored on the server provided by Google
in the USA. For more information about Google’s Privacy Policy please visit https://policies.google.com/privacy?hl=el and
in particular link https://support.google.com/analvtics/answer/6004245. If you do not wish your data to be collected by Google Analytics, you have the
you can download and install the Google Analytics Opt out program on your browser at the following link: https://tools.google.com/dlpage/gaoptout/
Our website uses social plugins from the social networking website https://www.facebook.com/, operated by Facebook S.A., 1601 South California Ave, Palo Alto, CA 94304, USA. The plugins can be identified by one of the Facebook logos (a white “f” in a blue square or the “thumbs-up” icon), or the phrase “Facebook Social Plugin”. The list of Facebook social plugins and their appearances can be found here: https://developers.facebook.com/docs/plugins/. When you visit our website your browser will contact the server on Facebook and load the visual presentation of the plugin, as well as present it to you. During your visit Facebook receives information about your visit to our website, as well as further data such as your IP address. These activated plugins allow Facebook to know that you have visited this particular page on our website. If you are logged in to Facebook at that time, it may link your visit to our page to your Facebook account. If you interact with the plugins, for example by clicking the “Like” button or posting a comment, the information you provide will then be sent directly to Facebook and stored there. If you do not have a Facebook account, it is still possible for Facebook to track and store your IP address after you have clicked on the Facebook note. To learn more about Facebook’s data collection practices and the corresponding rights and privacy options, please refer to Facebook’s Privacy Policy : https://www.facebook.com/about/privacy/ If you do not want Facebook to collect data about you from our website and link it to your Facebook details, you should log out of Facebook before visiting our website and clicking on the Facebook note.
Functions from Twitter services are integrated into our websites. These functions are offered by Twitter S.A., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using Twitter and the “retweet” function, the pages you visit will be linked to your Twitter account and published to other users. Information is also transmitted to Twitter in this way. We would like to point out that we, as operators of the website, do not receive any information about the content of the transmitted data or their use by Twitter. For further information, please refer to the Twitter privacy statement at https://twitter.com/en/privacy. You can change your privacy settings for Twitter in your account settings at https://twitter.com/settings/account.
Newsletter
If you would like to receive the newsletter offered on the website, we require an email address from you and information that allows us to confirm that you are the owner of the email address you provide and that you agree to receive the newsletter.
We use what is known as the Double-Opt-in process to ensure that the newsletter is sent in an agreed manner. After you enter your details in the Newsletter subscription form on our website and click subscribe, you will then receive confirmation of the subscription in a legal manner via confirmation email. The subscription is actively included in the distribution list only if the confirmation is given by you.
We use this data only to send our visitors and customers, newsletter and offers.
STELLAR’s Online Store and Transaction Security
STELLAR has taken all necessary measures, using the most modern and advanced methods, to ensure maximum security. All information, which is related to the customer’s personal data, is secure and confidential. All transactions carried out by the customer through our e-shop are governed by International and European law, which regulates issues related to e-commerce, as well as by the Law on Consumer Protection (Law 2251/1994), which regulates issues related to distance sales. Payments are made by redirecting to secure websites with SSL encryption, e.g. such as paypal.com or by direct deposit to a bank account as well as by other electronic payment methods. To ensure the protection of your personal data through its website, STELLAR uses SSL (Secure Sockets Layer) technology, which is the most trusted provider of internet transaction security on a global scale. With this technology, every item you enter into STELLAR is encrypted before it goes online and then the authenticity of the message and the server is investigated. To identify the customer on the website, you use the Username and Password, which each time the customer enters them, they are given access to their personal information in complete security. It is possible to change the User Password as often as you wish. The only person who has access to your data is the customer himself through the aforementioned passwords and is solely responsible for maintaining its secrecy from third parties. In case of their loss or leakage, the client must immediately notify us, otherwise STELLAR, is not responsible for the use of the secret code by an unauthorized person. STELLAR in no way discloses or makes public the personal data and information entrusted to us by the client. It is required for your personal security to create strong passwords and to protect these data well to avoid the risk of them falling into the hands of third parties. All information transmitted by the customer/subscriber to STELLAR through its website is confidential as required by law for transactions applicable in the case of e-commerce as STELLAR has taken all necessary measures to use it only to the extent necessary in the context of the services provided. Some of the measures taken are the following:
– Only authorized employees and affiliated companies have access to your transaction information and only when necessary, such as for the processing of your requests.
– STELLAR does not disclose customer and transaction information unless there is a written authorization from the customer or this is required by a court order or decision of another public authority, in which case STELLAR cooperates fully with the authorities.
– In the event STELLAR uses third parties for any provision of services or support of its systems and services, it requires them to provide customers with the level of security and privacy as stated herein.
– The customer may request any data held on him/her as well as the correction of such data in case he/she can document the existence of an error.
– For the safety of the client, the client should also treat all information provided through the service as confidential and secret and not make any disclosure to third parties.
Right
The user has the right to request the restriction of the processing of his/her data if he/she disputes the accuracy of the data until the accuracy of the data is verified, if the processing is unlawful or if he/she objects to the processing and if STELLAR no longer needs the data but the user requests the data for the establishment, exercise and support of legal claims. The user is informed before the restriction is lifted. Furthermore, the user has the right to object at any time, for reasons related to his/her particular situation, to the processing of his/her data that is lawfully carried out, in particular in cases where it is necessary for the performance of a task carried out in the public interest or where there is a legitimate interest. In the request for objection, he should give reasons in the particular circumstances which justify his objection. Communication and sending requests STELLAR is always at your disposal for any information, clarification, request. Contact us by phone at 2721073105 or by email at info@stellarstore.gr . You can submit your request and we will inform you by phone or email as soon as possible after receiving the request.
Periodic Changes
As STELLAR continually expands, updates and improves its website, and its related products and services, it will update this policy. We recommend that you read this procedure in
periodically in order to be informed of any changes to the content of this privacy policy. This policy will be amended from time to time without prior notice
notice to users.
Right of termination
In accordance with Regulation No. 679/2016, you have the right, if you consider that your rights regarding the protection of your personal data have been violated, to lodge a complaint with the Data Protection Authority
Personal Data Protection Authority, which is located in Athens (Kifissia 1-3, P.C. 115 23) and can be reached by phone at 2106475600 and fax 2106475628 or by email at complaints@dpa.gr.